Everything You Need To Know
Farm and Animal Welfare
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Our lamb and beef is 100% grass-fed. In regards to our pork, they are all fed with organic grain, pigs will rummage amongst the ground however they will not consume enough grass to maintain a suitable diet, this is also the same for the poultry. Our wild venison is fed majority grass however where they are reared spelt is produced so they are fed the husk that is taken off the pearled spelt because there is nutritional value in it otherwise it would go to waste.
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Organic food is food which is produced using environmentally and animal-friendly farming methods on organic farms, certified by the Soil Association www.soilassociation.org, the UK's largest organic certification body. These methods are legally defined and any food sold as 'organic' must be strictly regulated.
Organic farming recognises the direct connection between our health and how the food we eat is produced. Artificial fertilisers are banned and farmers develop fertile soil by rotating crops and using compost, manure and clover.
Organic animals enjoy the very highest welfare standards – they are truly free-range and have plenty of space and access to fields. For more information please have a look at www.soilassociation.org/whatisorganic.
Products and Cooking
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You will find all the ingredients on the relevant product pages.
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Use by dates can be found on the packaging of your meat, we advise to cook and eat the produce by this date or freeze to enjoy later. This applies to all lines, excluding previously frozen produce (which will be labelled and listed as such) and must be consumed within 3 days of receiving it.
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We don’t recommend it; it is better to defrost the produce before cooking.
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Yes, once you have cooked the produce and allowed to cool you can then freeze the leftovers.
Delivery and Orders
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We currently deliver to Mainland UK only. This specifically excludes postcodes EI (Ireland), ZZ75 (Ireland), BT (Northern Ireland), JE (Jersey), GY (Guernsey), IM (Isle of Man), KA27 (Isle of Arron), HS (Outer Hebrides) and AB31 - AB35, AB41 - AB54 (Aberdeen), AB36 – AB38, AB55 - AB56, HS1 – HS9, IV1 – IV63, KW0 – KW14, PH19 – PH29, PH32 – PH33, PH45 – PH48 (Northern Highlands) and FK17 – FK21, KA28, PA20 – PA78, PH30 – PH31, PH34 - PH44, PH49 – PH50 (Argyll), KA27 (Arran) and ZE1 – ZE3 (Orkney Shetland).
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We deliver our boxes Tuesday – Saturday every week. You will be able to see the next available delivery date when you check out.
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Delivery costs £4.95, Tuesday - Friday, or is free for orders over £120. Saturday delivery is £6.95, If you need your order before 12 pm on your selected delivery date please select our Pre 12 pm option, there is an additional charge for this service, (Weekday's £7.95 & Saturday £8.95)
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No. On the morning of your delivery date, our courier will send you a text message or email, with an hourly time slot for delivery so you know when to expect your box.
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We have a minimum order value of £50.
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We use insulated packaging and gel ice-packs to maintain a controlled temperature druing transit and ensure your order reaches you at optimum temperature.
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At The Organic Butchery, we believe in sustainability.
All our packaging including the cardboard box, paper pulp insulation, ice packs, and vacuum packs you receive are recyclable.
Payment
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We accept all credit and debit cards except American Express. You can also checkout using PayPal.
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Yes, it is very safe to pay online using our website as we use the latest security standards and do not save any bank details.
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When you are checking out there is a designated box for entering your code into to receive your discount.
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Unfortunately, we cannot accept returns for our products. However, if you are unhappy with your product please contact our customer service within 24-48 hours of delivery.
Can't Find The Answer?
If you cannot find the answer to your question and would like to speak to someone contact us and we will be happy to help.
Connect with us
Want to know a little bit more about where your food is coming from?
Discover more about how we farm, and how we source produce to complete our range of organic beef cattle, pigs and sheep over on our livestock pages.
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