*We regret to inform you that we are temporarily pausing our Reduce, Reuse & Recycle scheme. This means we will not be able to accept returns of packaging for the time being. We appreciate your understanding and support as we work to improve this service.*
We are delighted to offer a FREE packaging returns service. We will gladly re-use the ice packs and paper liners if they come back to us in good condition, all you have to do is package them and drop to your nearest DPD Pickup shop. To create a label, use this link to register the return - The Organic Butchery - DPD Returns
We would be grateful if you could please follow these guidelines to minimise the environmental impact of shipping -Only return a FULL box of ice packs and liners (i.e. packaging from multiple orders)
- Only return items that are not damaged
- Please recycle paper items such as your invoice folder in your normal household recycling
- Ice packs and liners can be sent to us in any box of your choosing, we cannot re-use the The Organic Butchery branded box for another order
If you have any questions about our returns service, please contact customer service on 01460 279509 or email hello@organicbutchery.co.uk